This week I read a piece of research that shocked me. Amongst other things, the researcher explored how feedback could hinder a person's development. Their results showed that employees that did not receive feedback on their performance showed greater career development. But how could this be? This is a serious issue and it is one that organisations should seek to tackle head-on.
The rationale behind this bold claim (according to this researcher) was that employees associate feedback with criticism and not being 'good enough' in the eyes of their manager. Therefore employees are not receptive to feedback and some view it as a telling off. Sounds familiar?
So, how do you identify if your managers are effective in developing your people? Here's my thoughts:
Two key questions that I get asked regularly are: 1. What exactly is coaching? 2. How can I benefit from coaching?
The Coaching FAQs on this site provide some initial answers to these questions, but let's succinctly summarise what this is all about.
So what is coaching? Frankly, it is a structured, yet fluid conversation with the single goal of supporting people achieve their best - whether they're a company leader, a mum or a student. The focus of these conversations is you. You are in the driving seat; the coach is sitting next to you. As we know though, being our best is not easy - perhaps there are limiting beliefs that we have to face or organisational challenges that we must overcome. That's where the coach comes in.
Coaching distinctly differs from therapy and similar practices in a number of ways. Most importantly coaching is clearly focused on your future, fostering improved performance and sustainable change. In addition coaching can be pretty quick and typically most coaches won't do more than around 6 or so sessions with a client.
And what are the benefits? Well I do like lists so, if you are considering coaching, here's my top 5 ways of how it can support your and your organisation's success.
Joseph Grech, Chartered FCIPD and ICF-accredited coach is the founder of Smarter Learning Ltd. and an experienced L&D professional.